Decision Record: Council services to return in-house 5th November 2021 The Council has today published a Decision Record that outlines plans to bring the Customer Contact (Call) Centre and the Revenues and Benefits services back ‘in-house’. The two contracts, currently run by Civica, end in 2022 and will not be renewed, meaning staff will be transferred over to direct Council employment. The current contract for […] Read more News CivicaCouncillor Aneesa AkbarHull customer service centres
Hull’s Customer Service Centres and Citizens Advice to reopen for appointments 8th April 2021 The Wilson Centre, Bransholme and Orchard Park Customer Service Centres will reopen for appointments from Monday (12 April) for residents who are unable to have queries dealt with online or over the phone. Restrictions will be in place allowing a limited number of people into the buildings at any time, with social distancing measures in […] Read more Customer Services News BransholmeCitizens AdviceHull customer service centresOrchard ParkWilson Centre
