Tenancy participation officer Luke Stepniak
Tenancy participation officer Luke Stepniak has spoken to more than 1,000 vulnerable people since the start of the coronavirus outbreak.

How friendly council staff are supporting vulnerable residents

Across the world, people are stepping up to help vulnerable people hit hardest by coronavirus.

At Hull City Council, it is no different as staff members from housing officers to catering workers swap their normal jobs to support the city’s response to the pandemic.

They include tenancy participation officer Luke Stepniak, who has spoken to more than 1,000 vulnerable people identified from council data as potentially vulnerable.

Housing officers are among those who have taken on new roles during the pandemic.

And staff at Hull Trinity House Academy have joined the push, producing hundreds of pieces of safety equipment for frontline NHS workers.

Members of the housing team are doing their bit to keep NHS nurses safe.

But for some, the best way they can help is to simply go to work as normal and continue to do their jobs – with smiles on their faces.

A man using a laptop.
Third fly-tipper in Alaska Street